Noticeboard

THINK!  RING YOUR OWN GP FIRST

With the recent closing of the walk in centres, we encourage all our patients to ring the practice first on 01429 838217, 01429 820235, 01429 820233 or 0191 586 3859  between 8am to 5:30pm for any medical advice.

Well Being For Life

FREE service supporting you to live well in County Durham
http://www.wellbeingforlife.net/

Practice Management

Joseph Chandy  Strategic Managing Partner

The Management Team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality patient care, human resources, finance, patient safety, premises and equipment and information technology. The Business Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Dr Dagny Samuel Clinical Lead 

Caron Bowey Practice Manager

Elaine Wilkinson Operations Manager

Patricia Richards  Finance and HR manager

Administration

The Admin and Reception team have an important job and endeavour to deal with your questions, appointments, repeat prescriptions etc. as efficiently as possible. They have enquiries and calls coming from every direction, so please be patient. On occasions the receptionists may need to ask you a few details. They have been trained to make these enquiries in order that we can help you in the most appropriate way.

Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the Doctors and Nurses. All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.

Receptionists are the engine house of the surgery, doing a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000.

Marie Herron

Gillian Race

Hannah Malcolm

Lynn Smith

Anne Jackson

Elaine Nattress

Denise Daniel

Denise Dunn

Lisa Bell

Lynn Burley

June Atkin

Leanne Griffiths

Joanne Million

Jo White

Alison Forster

Shannon Peacock

Marion Bruce

Joanne White

Lorna Hall

Meghan Wilkinson

Lynn Presho

Denise Heslington

Administration Team Leader

Michelle Wilson

Correspondence Team

Incoming Correspondence Team

Julie Weaver

Joanne White

Leanne Cotton

Lisa Bell

Outgoing Correspondence Team

Julie Weaver

Lorna Hall

Leanne Cotton

Glynis Monaghan

Reception Site Supervisors

Julie Weaver
Wingate

Leanne Cotton
Horden

June Atkins
Wheatley Hill

Leanne Griffiths
Thornley and Kelloe

Jill Robinson

Peterlee

 

 
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